Meet Our Staff
Mario Martinez
Finance Manager
Ricky Olson
Finance Director
John Walker III
Sales Manager
Danny Broughton
Service Advisor
Eric Holt
Fleet Manager
Dylan Phillips
Business Manager
Jeremy Lehrman
General Sales Manager
Tracey Barela
Customer Service
Bret Petersen
General Manager
Amy Fox
Internet DIrector
Dylan Hunt
Service BDC Rep
Angelo Martinez
Sales and Leasing Consultant
Andrew Castellano
Sales and Leasing Consultant
Undrea Hitchinson
Sales and Leasing Consultant
Anthony Delgado
Sales and Leasing Consultant
Keith Jackson
Assistant Sales Manager
Kenneth Lancaster
Sales and Leasing Consultant
Troy Southers
Service Dispatch
Jeremy Wilson
Sales and Leasing Consultant
Jamee Hedrick
Internet Sales
Dustin O'Brien
Service Advisor
Lakai Varrone
Sales Associates
Shareena Housey
Sales Associate
Erik Anderson
Parts Advisor
Steven Burnette
Sales Associate
Sandy Charron
Parts
Derek Duerr
Service Advisor
Kolton Hawkins
Parts Advisor
James Marshall
Service Advisor
James Swain
Sales Associates
Brett Varrone
Used Vehicle Director
Jonathan Velez
Parts Advisor
Alison Vigil
Service Advisor
Dalon Woods
Sales Associate
Mario Martinez
Finance Manager
Sep 29, 2022
Service was friendly, really good and fast until we found
Service was friendly, really good and fast until we found out that the pre-paid service maintance that was offered and accepeted by us was actually NOT given, "rejected" by us. Mario states that we declined and we did not purchased but Wife and I clearly remember adding on to our final price, we even remember which service was, the price and what was included, why? beacause we accepted it and were eger to pay for it! Concerning!! now Mario states that they did not even have that service at the time! this sounds for me like NOT CLEAR falling in to misrepresentation. Sounds for me that as a customer trust is pretty poor from now on with Mario Martinez and Freedom Honda/ Groove Honda.
Sep 06, 2022
Working with Groove Honda has been an awesome and smooth
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
May 31, 2022
Angelo was the best car salesman we have ever worked
Angelo was the best car salesman we have ever worked with. He was very attentive but never pushy. We shouted up close to closing but was kind enough to stay and help us finalize the sale of our vehicle. I would definitely recommend Angelo and Groove Honda!
Mar 23, 2022
Very freindly and knowledgeable.
Very freindly and knowledgeable. Loved seller Angelo.would recommend him to freinds. Will be back.
Feb 28, 2022
I had an excellent experience working with Eric and
I had an excellent experience working with Eric and Keith, turning in my lease vehicle and getting a new one.
Ricky Olson
Finance Director
Aug 19, 2022
Beware!
Beware! My husband bought me a used car here. Unfortunately, within 4 weeks my car was over heating, broke down and in the service department. Luckily for us we thought because we also bought their $4000 “Warranty Solution” five star bumper to bumper warranty. Wrong, after the warranty company paid out over $4000 in repairs they then declined an additional $2000 in repairs because of verbiage. This vehicle needed a new oil pan, thermostat, temp sensor, A/C condenser and radiator. Without a radiator, you do not have a drivable car. The dealership Groove Honda took some responsibility. After weeks of my headache and trying to get in touch with someone at the dealership who would listen. They did pay for the 2K in repairs that warranty would not. However, 8 weeks later my car is still in the service department and we are still without a car. The dealership management Bret and Jeremy are now ghosting us. It is obvious by the amount of repairs that my car needed that they do not inspect their trade ins, only detail them. I gave them $28,000 and all I got was a broke down car. Horrible customer relations.
Mar 23, 2022
Very freindly and knowledgeable.
Very freindly and knowledgeable. Loved seller Angelo.would recommend him to freinds. Will be back.
Feb 13, 2022
Angelo was an excellent sales person and Rick in finance...
Angelo was an excellent sales person and Rick in finance really worked for me. Angelo kept me informed and answered all my questions.
Oct 27, 2021
Very helpful. Service I expected after buying three Honda...
Very helpful. Service I expected after buying three Honda cars from them. Will use them again in the future.
Oct 06, 2021
I appreciate the overall team. I’ve bought two brand new...
I appreciate the overall team. I’ve bought two brand new cars from here and I get all of my Acura’s serviced here. Service is great Danny is the best service advisor I have worked with. Overall a good experience.
John Walker III
Sales Manager
Nov 22, 2022
Undrea was very patient and help a lot, excellent
Undrea was very patient and help a lot, excellent customer service 10 out of 10 for him and Grove Honda!!
Mar 08, 2022
Made the task of buying a new car as painless as possible
Made the task of buying a new car as painless as possible and got the best trade in value possible.
Sep 09, 2021
Very quick and thorough process. Got test drive and loan...
Very quick and thorough process. Got test drive and loan approval done quickly which was much appreciated. I would definitely buy here again in the future.
Aug 25, 2021
Quick and helpful. I was happy with the buying process...
Quick and helpful. I was happy with the buying process overall.
Aug 20, 2021
Customer service was great, the overall experience was...
Customer service was great, the overall experience was superb. The facility was very clean and organized.
Danny Broughton
Service Advisor
Jan 13, 2023
After buying 4 new Hondas over 10 years with Freedom,
After buying 4 new Hondas over 10 years with Freedom, which was a top notch dealership, I went to "groove" for a failed key fob yesterday. The Service writer, Danny, was the least friendly individual I have ever dealt with at any dealership--and I have purchased 36 cars. He got things off to a perfect start, being a legend in his own mind. He and the Service "director" ( I believe is her title) Cindy told me it was covered for 12/12--not 36/36--which it is. They contacted Honda and were told it is a 36/36 covered part, as I was also told by Honda Corporate when I called today to reconfirm. Then they switched tactics--blaming me for damaging the fob when I replaced the battery--which had a "Low battery in keyfob" warning light on the dash. The battery still had 2.9+ volts, so was not actually low--a 3V battery. The fact it engaged the light at that voltage level suggests a failure in circutry, NOT a low battery charge. The car has 13,000 miles on it and is 28 months old. I also replaced the battery in the other fob with no problem. There are 4 spring terminals under the battery--which I never touched as the old battery came out with just a fingernail flick and the new just pushed down with my thumb, so it was impossible for me to have damaged the terminal--as I 'never touched it.' It, being cheap metal and paper thin, probably fatigued and broke on its own when the battery became free of its slot, or became partially disconnected thereby sending the low voltage signal. We don't drive the car that much and alternate fobs, so there is no way a 2032 should go out that quickly--and the 2.9 v remaining confirms it didn't. Instead of looking out for their customer and putting him first, they used the slimiest tactics I've ever seen to try and cheat me out of what should be a simple warranty claim--for which they are paid making this whole situation incredible to me. This was the immediate conclusion of their so-called service writer, Danny, who just grabbed the first excuse he could find. He called me back today--rude, the most unprofessional CSA I've ever dealt with. A fine spokesman for his dealership to guarantee customers become smart enough to go elsewhere for a Honda or service. Great hire. If you want to be screwed with "after care" for a Honda, they are your place. If you have any sense, you wouldn't buy a sparkplug from these assclowns. If you do, you will regret it.
Mar 17, 2022
Great job on extending the life of our 2012 Crosstour!
Great job on extending the life of our 2012 Crosstour! Accurate estimates/pricing & completion time. Many thanks to Daniel B. for the great service & support!
Feb 24, 2022
Prompt,curtious service.
Prompt,curtious service. Service requested was performed as promised. Have had car serviced here on many occasions and have always been satisfied.
Feb 08, 2022
Everyone I interacted with during my service visit was...
Everyone I interacted with during my service visit was friendly and helpful. Communication was good!
Jan 22, 2022
Service is always very good. I don’t have anything else...
Service is always very good. I don’t have anything else to add. I don’t have anything else to add.
Eric Holt
Fleet Manager
Feb 28, 2022
I had an excellent experience working with Eric and
I had an excellent experience working with Eric and Keith, turning in my lease vehicle and getting a new one.
Feb 21, 2022
We have gone to Freedom Honda for our last three
We have gone to Freedom Honda for our last three purchases. Eric was wonderful to work with, and he listened to our needs when it came to the type of vehicle we were looking for and our ideal price. Thank you, Eric, for helping my wife find the CR-V of her dreams!
Dec 01, 2021
The process of getting a new lease went well. Eric Holt...
The process of getting a new lease went well. Eric Holt was extremely professional and very informative. Thanks
Oct 06, 2021
Outstanding dealership and sales service everything is...
Outstanding dealership and sales service everything is excellent. Service department is fantastic everything is great.
Sep 02, 2021
Got in and out quickly. Finance department continued to...
Got in and out quickly. Finance department continued to do the sales pitch which I do not like. If someone says no, then they just need to move on.
Dylan Phillips
Business Manager
Sep 21, 2022
I have NEVER had the experience I had at Groove Honda.
I have NEVER had the experience I had at Groove Honda. They are all amazing! Loved working with them. My husband traded his Honda Ridgeline in for a CRV. Everything went smoothly. No issues or feeling of being duped. No walking away and coming back with a figure. I always hated that! So, I am excited to turn my lease in (2020 Pilot). I’m actually excited to go back to Groove and test drive the Passport. I very highly recommend Groove Honda (Prev. Freedom Honda). The salesman we worked with is Dalton. What a delight to work with him! He is the best.
Jun 20, 2022
Gave realistic cars to show that fit my description and
Gave realistic cars to show that fit my description and would fit my budget. Friendly experience and will return for next car purchase & needs
Mar 08, 2022
Made the task of buying a new car as painless as possible
Made the task of buying a new car as painless as possible and got the best trade in value possible.
Jan 22, 2022
Amazing. James was extremely helpful and extremely...
Amazing. James was extremely helpful and extremely knowledgeable on every car in the parking lot. My husband and I were extremely pleased with the service.
Dec 09, 2021
Anthony and Dylan were very professional, patient,...
Anthony and Dylan were very professional, patient, knowledgeable, and kind! Thank you for helping me find and finance my new 2022 Honda CRV! I love it so much.
Jeremy Lehrman
General Sales Manager
Aug 19, 2022
Beware!
Beware! My husband bought me a used car here. Unfortunately, within 4 weeks my car was over heating, broke down and in the service department. Luckily for us we thought because we also bought their $4000 “Warranty Solution” five star bumper to bumper warranty. Wrong, after the warranty company paid out over $4000 in repairs they then declined an additional $2000 in repairs because of verbiage. This vehicle needed a new oil pan, thermostat, temp sensor, A/C condenser and radiator. Without a radiator, you do not have a drivable car. The dealership Groove Honda took some responsibility. After weeks of my headache and trying to get in touch with someone at the dealership who would listen. They did pay for the 2K in repairs that warranty would not. However, 8 weeks later my car is still in the service department and we are still without a car. The dealership management Bret and Jeremy are now ghosting us. It is obvious by the amount of repairs that my car needed that they do not inspect their trade ins, only detail them. I gave them $28,000 and all I got was a broke down car. Horrible customer relations.
Oct 22, 2021
Andrew and Jeremy gave me the best service, I've ever...
Andrew and Jeremy gave me the best service, I've ever received. and I appreciate they very professional service.
Jun 19, 2021
Terrible customer service. I bought a used truck that had...
Terrible customer service. I bought a used truck that had 2k worth of issues and they told me it was in prime condition with no issues. I spent my entire COVID relief stimulus on the repairs that they should have either disclosed or helped pay for with me.
May 19, 2021
Eric is always wonderful to work with! He's definitely...
Eric is always wonderful to work with! He's definitely my go-to guy when looking for a vehicle! Jeremy and John are also awesome!
Jan 15, 2021
Eric, John, and Dylan were a great team and made the...
Eric, John, and Dylan were a great team and made the buying experience as smooth as possible. Thank you for all of your help, Gentlemen. Sincerely, very satisfied customer.
Tracey Barela
Customer Service
Aug 25, 2021
Thanks, I had hit a pothole 3 days after getting my...
Thanks, I had hit a pothole 3 days after getting my vehicle. Stephanie in service was over the top helpful. She even checked my vehicle personally. Can’t find better customer service anywhere. Then, the receptionist and office staff helped me with an emergency I had with paperwork. I was blown away with their response. I am so grateful for all their help.
Aug 03, 2021
Sales has been the best experience. If I’m being honest...
Sales has been the best experience. If I’m being honest service has fell short. With the exception of Tyler , Dylan and finally Chris. Troy does not return calls and it wasn’t until I mentioned this to Dylan that Chris took the lead and called me back. He got me in for a same day service and each time I’ve come in Tyler is right there to help no matter how busy - with a smile and impeccable service. I understand that we are all busy post Covid and short staffed but we all need to find the time to return calls.
Apr 01, 2021
Always clean and work is professionally and efficiently...
Always clean and work is professionally and efficiently done. Staff is knowledgeable and friendly. I am always pleased with the care and service I receive.
Mar 31, 2021
Aaron F and Mario M were great to work with. Very...
Aaron F and Mario M were great to work with. Very professional. Did everything they could to help us. Very happy with our vehicle purchase
Mar 04, 2021
Freedom Honda is an excellent Honda representative for...
Freedom Honda is an excellent Honda representative for Honda service!! I appreciate their consistent excellence in service and repairs of my 2008 Honda Pilot. Fred G. Boothe My service representative was Marty.
Bret Petersen
General Manager
Aug 19, 2022
Beware!
Beware! My husband bought me a used car here. Unfortunately, within 4 weeks my car was over heating, broke down and in the service department. Luckily for us we thought because we also bought their $4000 “Warranty Solution” five star bumper to bumper warranty. Wrong, after the warranty company paid out over $4000 in repairs they then declined an additional $2000 in repairs because of verbiage. This vehicle needed a new oil pan, thermostat, temp sensor, A/C condenser and radiator. Without a radiator, you do not have a drivable car. The dealership Groove Honda took some responsibility. After weeks of my headache and trying to get in touch with someone at the dealership who would listen. They did pay for the 2K in repairs that warranty would not. However, 8 weeks later my car is still in the service department and we are still without a car. The dealership management Bret and Jeremy are now ghosting us. It is obvious by the amount of repairs that my car needed that they do not inspect their trade ins, only detail them. I gave them $28,000 and all I got was a broke down car. Horrible customer relations.
Feb 26, 2021
Caesar did a great job taking care of me! Five star...
Caesar did a great job taking care of me! Five star service - very professional and took care of all my needs. I recommend taking your business to Freedom and Caesar!
Feb 20, 2021
Angelo, Keith and Dylan were both great to work with!...
Angelo, Keith and Dylan were both great to work with! Angelo knew the product inside out, very informative and answered all my questions. Keith and Dylan both were easy to work with
Feb 12, 2021
Sends out employees that are incompetent to how to handle...
Sends out employees that are incompetent to how to handle paperwork during pandemic. Then Brett will not answer phone when paperwork is wrong. So sent employee, Aaron to make home sale he did not know what paperwork to take for sale to be final.
Nov 06, 2020
Excellent customer service by well qualified staff who...
Excellent customer service by well qualified staff who are committed to serving your needs. Incredible knowledge of products and all the features. Strong recommendation for this dealership!
Amy Fox
Internet DIrector
Sep 06, 2022
Working with Groove Honda has been an awesome and smooth
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
Aug 10, 2021
We were able to find the exact CR-V we wanted at a good...
We were able to find the exact CR-V we wanted at a good price, with an excellent trade-in value for our used car. Everyone was professional and courteous. A really great experience for us!
Aug 02, 2021
Top shelf professionalism from every Freedom Honda...
Top shelf professionalism from every Freedom Honda employee, coupled with impeccable knowledge and courtesy to buyer. Purchasing became a breeze with this team’s caliber!
Jun 16, 2021
I knew the exact vehicle I wanted and the price I was...
I knew the exact vehicle I wanted and the price I was willing to pay, and Freedom Honda made it happen! The whole process from test driving my new vehicle to the final signed papers took only 1-1/2 hours, which was nice and efficient. Aaron was knowledgeable and great to work with. The only minor inconvenience was that the splash guards that were supposed to be installed as part of the All-Weather Package prior to taking delivery were accidentally missed and I had to go back to get them installed.
Feb 21, 2021
Very nice experience working with the team at freedom...
Very nice experience working with the team at freedom honda bought a 2020 ridgeline and couldn't be happier. Will recommend anyone else looking for a honda here.
Dylan Hunt
Service BDC Rep
Mar 22, 2022
Very disappointed with the service advisor.
Very disappointed with the service advisor. They asked me to bring in my car four times and had to leave my car all day for a software fix. When I asked to speak to the manager, they fixed my car in just 30 minutes. Very unprofessional that they asked me to bring in my car 4 times only to schedule another appointment.
Mar 12, 2022
Dylan was excellent and helpful.
Dylan was excellent and helpful. He answered my questions patiently. My car was checked and serviced more quickly than I expected.
Mar 12, 2022
Always friendly and speedy service.
Always friendly and speedy service. I bought my car here and always bring it back for any type of service!
Feb 02, 2022
Pleasant experience with the customer being put first....
Pleasant experience with the customer being put first. Excellent service and care for their customers.
Jan 09, 2022
Overall my service experience was excellent. It did take...
Overall my service experience was excellent. It did take longer then expected but, that has more to do with staffing and not a detraction from the employees.
Angelo Martinez
Sales and Leasing Consultant
Sep 06, 2022
Working with Groove Honda has been an awesome and smooth
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
May 31, 2022
Angelo was the best car salesman we have ever worked
Angelo was the best car salesman we have ever worked with. He was very attentive but never pushy. We shouted up close to closing but was kind enough to stay and help us finalize the sale of our vehicle. I would definitely recommend Angelo and Groove Honda!
Mar 23, 2022
Very freindly and knowledgeable.
Very freindly and knowledgeable. Loved seller Angelo.would recommend him to freinds. Will be back.
Feb 13, 2022
Angelo was an excellent sales person and Rick in finance...
Angelo was an excellent sales person and Rick in finance really worked for me. Angelo kept me informed and answered all my questions.
Jan 13, 2022
Everyone was very polite helpful and courteous. Everyone...
Everyone was very polite helpful and courteous. Everyone was very patient as I decided whether or not I should buy the Honda. I felt no pressure.
Andrew Castellano
Sales and Leasing Consultant
Oct 22, 2021
Andrew and Jeremy gave me the best service, I've ever...
Andrew and Jeremy gave me the best service, I've ever received. and I appreciate they very professional service.
Oct 21, 2021
Great service. They were able to get me moved over to my...
Great service. They were able to get me moved over to my new vehicle in 2.5 hours, Fast and easy.
Sep 09, 2021
The process was really quick and painless. We were able...
The process was really quick and painless. We were able to get in and out of the dealership from test drive to heading home in about 3 hours. This is a big improvement from the past where it took several hours due to going back and forth going over numbers.
Aug 10, 2021
We were able to find the exact CR-V we wanted at a good...
We were able to find the exact CR-V we wanted at a good price, with an excellent trade-in value for our used car. Everyone was professional and courteous. A really great experience for us!
Jul 02, 2021
Freedom Honda has a huge inventory of cars to choose...
Freedom Honda has a huge inventory of cars to choose from. Lots of different models and colors to see what would work the best for me.
Undrea Hitchinson
Sales and Leasing Consultant
Nov 22, 2022
Undrea was very patient and help a lot, excellent
Undrea was very patient and help a lot, excellent customer service 10 out of 10 for him and Grove Honda!!
Aug 25, 2021
Friendly and courteous employees throughout the entire...
Friendly and courteous employees throughout the entire process. Got a good price on the new car and a fair price on my trade.
Aug 11, 2021
Good people, and a good deal. Used them before and will...
Good people, and a good deal. Used them before and will likely use them again. I am sure I will use their service department in the future for maintenance , too.
Jul 28, 2021
Amazing, friendly, fast service. Always a pleasure coming...
Amazing, friendly, fast service. Always a pleasure coming in. Car is always washed and vacuumed and ready for pick up. Thank you Honda and the fantastic team you have!!!
May 29, 2021
This was the best car buying experience. Undrea...
This was the best car buying experience. Undrea Hutchinson was very helpful and patient & did not use high pressure sales tactics. Highly recommend this dealership.
Anthony Delgado
Sales and Leasing Consultant
Dec 09, 2021
Anthony and Dylan were very professional, patient,...
Anthony and Dylan were very professional, patient, knowledgeable, and kind! Thank you for helping me find and finance my new 2022 Honda CRV! I love it so much.
Oct 06, 2021
Outstanding dealership and sales service everything is...
Outstanding dealership and sales service everything is excellent. Service department is fantastic everything is great.
Aug 31, 2021
Polite/ professional and knowledgeable - Anthony took all...
Polite/ professional and knowledgeable - Anthony took all the time we needed to go over functions in our new car. Set up our technology as well
Aug 25, 2021
Thanks, I had hit a pothole 3 days after getting my...
Thanks, I had hit a pothole 3 days after getting my vehicle. Stephanie in service was over the top helpful. She even checked my vehicle personally. Can’t find better customer service anywhere. Then, the receptionist and office staff helped me with an emergency I had with paperwork. I was blown away with their response. I am so grateful for all their help.
May 26, 2021
Everyone was real nice, and helped me buy our SUV. They...
Everyone was real nice, and helped me buy our SUV. They said I looked like Woody Harrelson and kept them laughing. The staff was pretty funny also on that end. The boss(my wife)likes her new ride, so that's all that matters. I'll get to drive it some. Thanks again, Sylvia and Steve
Keith Jackson
Assistant Sales Manager
Sep 06, 2022
Working with Groove Honda has been an awesome and smooth
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
Mar 05, 2022
Keith was such a great help and I highly recommend the
Keith was such a great help and I highly recommend the dealer ship sales and service department
Feb 28, 2022
I had an excellent experience working with Eric and
I had an excellent experience working with Eric and Keith, turning in my lease vehicle and getting a new one.
Sep 22, 2021
Got appointment at the last minute and got our early....
Got appointment at the last minute and got our early. It is sad to see so few cars on the lot due to covid and chip shortage
Aug 02, 2021
Top shelf professionalism from every Freedom Honda...
Top shelf professionalism from every Freedom Honda employee, coupled with impeccable knowledge and courtesy to buyer. Purchasing became a breeze with this team’s caliber!
Kenneth Lancaster
Sales and Leasing Consultant
Sep 09, 2021
Very quick and thorough process. Got test drive and loan...
Very quick and thorough process. Got test drive and loan approval done quickly which was much appreciated. I would definitely buy here again in the future.
Aug 02, 2021
Top shelf professionalism from every Freedom Honda...
Top shelf professionalism from every Freedom Honda employee, coupled with impeccable knowledge and courtesy to buyer. Purchasing became a breeze with this team’s caliber!
Aug 01, 2021
They explained everything in English what they were doing...
They explained everything in English what they were doing and finished the job before it was estimated to be done. They also offered a drink while waiting.
Jul 13, 2021
Trey and the team at Freedom were amazing to work with....
Trey and the team at Freedom were amazing to work with. No high pressure tactics. Just great customer service and made for a very pleasant experience.
Troy Southers
Service Dispatch
Aug 03, 2021
Sales has been the best experience. If I’m being honest...
Sales has been the best experience. If I’m being honest service has fell short. With the exception of Tyler , Dylan and finally Chris. Troy does not return calls and it wasn’t until I mentioned this to Dylan that Chris took the lead and called me back. He got me in for a same day service and each time I’ve come in Tyler is right there to help no matter how busy - with a smile and impeccable service. I understand that we are all busy post Covid and short staffed but we all need to find the time to return calls.
Jun 11, 2021
Troy took care of my car and made sure I was updated...
Troy took care of my car and made sure I was updated along the way. My car was clean and repair done correctly. Would highly recommend
May 03, 2021
Great service! Very nice and friendly employees! My car...
Great service! Very nice and friendly employees! My car was done in a timely in queen Manor. I would definitely recommend for anyone needing service.
Jeremy Wilson
Sales and Leasing Consultant
Nov 28, 2021
Great experience for first time car buyer. Thankful for...
Great experience for first time car buyer. Thankful for the active military discount to help out. Sales member made the experience less stressful. They also made it easier for my family out of state to help too. Awesome team
Oct 27, 2021
Very helpful. Service I expected after buying three Honda...
Very helpful. Service I expected after buying three Honda cars from them. Will use them again in the future.
Sep 09, 2021
The process was really quick and painless. We were able...
The process was really quick and painless. We were able to get in and out of the dealership from test drive to heading home in about 3 hours. This is a big improvement from the past where it took several hours due to going back and forth going over numbers.
Jamee Hedrick
Internet Sales
May 26, 2021
Everyone was real nice, and helped me buy our SUV. They...
Everyone was real nice, and helped me buy our SUV. They said I looked like Woody Harrelson and kept them laughing. The staff was pretty funny also on that end. The boss(my wife)likes her new ride, so that's all that matters. I'll get to drive it some. Thanks again, Sylvia and Steve
Apr 11, 2021
Upon arrival for service from the time I drove off the...
Upon arrival for service from the time I drove off the lot, I was met with the utmost courtesy, professionalism, respect and efficiency. All service that I wanted was done quickly and efficiently with few exceptions. Once again, I enjoyed taking in my 2017 Honda Pilot EXL. Thank you.
Dustin O'Brien
Service Advisor
Mar 15, 2022
Great service and made the whole process very simple.
Great service and made the whole process very simple. All I had to do was drop my car off and pick it up.
Mar 11, 2022
Excellent customer service and good service on my car and
Excellent customer service and good service on my car and it was done when they said it would be.
Lakai Varrone
Sales Associates
Jan 19, 2023
***WARNING*** Let me start by pointing out that my
***WARNING*** Let me start by pointing out that my experience with Groove Honda has left me flabbergasted as to how in the WORLD they managed 4.8 star ratings as well as the 2022 dealership of the year. I quite certainly did NOT have a comparable experience and am taking my time out to share way as a warning to potential customers so they may consider a dealership that will not obliterate you with inept business practices. I headed down to Groove Honda in Colorado Springs in a winter storm having had the absolute naivety of trusting a sales associate I had developed a rapport over a number of weeks. I headed down there at 5:30pm and didn't get home until well after 10:30 after finding out I had my time extensively wasted. As it turned out, the sales representative not only had a customer inconvenience themselves about a vehicle they had spoken with them about through over a dozen phone calls and text messages, but the sales manager did not bother to confirm information. I made it painfully clear what make and model I was waiting for. I happened to call the dealership and Amy assured me that the dealership had received several of that particular vehicle that day. I was surprised because I've been checking the inventory every day for months and didn't see it on the website. I made sure to confirm that it was the specific year, make, and model we had discussed so many times before. She knew what I was looking for, I reminded her that it was me and I mentioned the make and model several times during my conversation the very evening she encouraged me to travel to buy it. Amy even said she spoke spoke with her sales manager for concrete details. Since it is a high demand vehicle I jumped on the opportunity, even during a winter storm. It took me much longer than normal to reach the dealership. It was an absolutely crap drive. I walk in and there is a different model than I had been communicating with Amy about. A different model than the one I had repeatedly mentioned prior to the drive. A different model than she said was at the dealership. I skipped dinner, waited to use the restroom, drudged at 25 mph, compromised my evening, my children, and my animals because I had no idea that Amy had no idea what she was even talking about. I had no idea she was not even in direct sales. She is a middle man between customers and actual sales people. Doesn't actually sell cars and apparently doesn't actually know the inventory. I was way tooooo stressed out under the conditions to be remotely amused at such an unexplainable folly at my cost. To put it mildly, I was peeved. I made that clear upon leaving. The sales manager then decided he had the right to be more disgruntled than me and followed me outside yelling profanities as I got into my car. The most ridiculous part of this unimaginable fiasco is that I not only was prime for purchase, but I had a beautiful and unique trade in with seriously low miles. Groove Honda would not only have made an easy sale, but would have made an additional sale from my car. It took me two more hours to get back up to Denver. When I did it was after 10pm while stores and restaurants were subsequently closed. I have to get up at 6am for work and I'm sitting here writing this review because I got COMPLETELY screwed around by the sales department at Groove Honda. If you are local, or out of town please consider bothering the general manager before you have such an astoundingly ridiculous experience with the sales department. Honestly, this is a long review, but I feel I have edited my experience shortly for the sake of basic civility. P.S BEWARE OF GROOVE HONDA!!!
Feb 18, 2022
They were amazingly helpful in finding me a good deal to
They were amazingly helpful in finding me a good deal to finance a new car!
Shareena Housey
Sales Associate
Nov 04, 2022
I always dread shopping for and buying a new car because
I always dread shopping for and buying a new car because of pushy dealers and salespeople, but this was hands-down the best car buying experience I've ever had. Housey is a 100% honest, no pressure, work-for-you salesperson. Super happy with the deal and car I bought. I was very impressed with the entire dealership and their lack of pressure to buy. I will recommend Housey and Groove Honda to anyone who asks me about buying a vehicle.
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