Customer Testimonials
Excellent Honda Dealership with great customer service and service center.
Recently brought in my civic here for some service after another shop did a less than ideal job. Can’t recommend them enough. Derek was thorough and honest. Super friendly and easy to work with. Everything is fixed and for a very fair price. They also washed my car after the job which i thought was awesome haha. Thanks to Derek and Groove Honda for the great service. 5 stars for sure.
Today I had the pleasure of working with Angelo and Mario. Their professionalism is unmatched as well as their attitudes that favored family instead of me doing business. They both went out of their way to make sure my daughter and I got into the RIGHT vehicle. Their personalities alone makes me wanna buy a dozen cars to just do business with them. Overall, my experience was STELLAR and I will do business here again.
Just leased a Honda pilot and had quick and easy experience. Ask for Shareena Housey, she is extremely helpful, cool, and not pushy like the usual sales person. Housey will take care of you and get in you a new Honda for a good price!
Clean, well-lit, and comfortable, and my service advisor was great. This was my first visit, and it’s very likely I’ll return. The only reason I didn’t provide five stars was because there was no coffee/food stand, manned by a person—I was expecting that, and was a bit disappointed.
I had a great used car buying experience at Groove Honda! I highly recommend salesman Angelo Martinez!
I want to give a shout out and huge kudos to the service manager whose name escapes me at the moment(sorry!) and to Dustin from service as well. They have gone above and beyond to help me when the dealer I originally bought my car from screwed me BIGTIME!! They did over 5K worth of work on my car AND got the shady dealership to pay half of the repair cost so it only cost me a little over 2K!! Then, when my new battery of only 4 months crapped out on me, Dustin and crew did all of the ...
I bought my 2021 Accord there and James Swain is my salesperson. He is helpful, friendly and attentive. And I have always had a great experience in the service department.
I called their service department to ask about an appointment to get the stereo reset in my Civic, and to my surprise Lisa walked me through getting the code and doing it right over the phone. This was so convenient as I had a sick toddler at home and didn't have to leave the house. Really appreciate her taking the time to be so helpful.
Angelo and the crew at groove Honda were awesome. They made the car buying experience stress free. I would definitely recommend and buy from them again.
I sincerely enjoyed my experience with Groove. They all were extremely pleasant to deal with and professionals. It was well worth the drive to by past Pueblo to Springs. Special shout out to James, you made my day. Keep up the awesome service!
Sales Manager Keith. Please change your approach to sales. You are a good guy, but the condescending sales tactics won’t work long term. You have a million new cars on that that lot. Moving a 2016 car for 2k less isn’t going to break the bank. Do better brother. This review is coming from a place of love.
I traded in my jeep Renegade for a 2021 civic sport hatchback and I LOVE IT!!! Thank you to Housey for showing me around & for the rest of the team as well for helping us out with the financial process ❤️ I’m very happy with the quality of my visit and will definitely be back in the future!
Dillion at Honda was amazing with communication when it came to making decisions about my car. He was incredibly kind and even came in on his day off to finalize things so I could get my car back sooner. Grateful for wonderful service!
Appointment at 1045am. Waited till almost 4pm. Change a fuse for radio and navigation screen. Groove Honda said they called the extended warranty I had and said they wouldn't pay. I called my insurance and they said groove Honda didn't call them. Groove Honda called me . Said they would put the 165 dollars back on my debit card. Hope so. They did appolijjise. Any way the navigation system iand radio are working .
I just want to share what a great experience I had bringing my vehicle in for service when another dealer was unable to resolve the issue with my vehicle! You all had no issue at all. Gosh, you guys are great! Thank you especially to Danny and Cindy for going out of your way to make it such a pleasure doing business with you! We drove from Parker because we had been referred by another customer and it was it worth the drive. I look forward to seeing you in the future! You're the best in the west! Thank ...
The best car buying experience we’ve had! John, James and Housey were patient and very knowledgeable. No high pressure sales tactics at all and super transparent. Everyone who we interacted with was professional. We typically drive to Denver but glad we could get the car locally and from such a great dealership. Our son loves his car and we feel great about all of Honda’s safety features. Thanks for going above and beyond for us Groove!
Had a great experience start to finish 🚙 at Groove Honda. Angelo, John, Dylan and Keith were all kind, helpful and courteous as I navigated through my purchase. Highly recommend!
They made it happen, with like NOTHING to work with. Literally all to get me in my dream car. So happy I ended up stopping in. I got my dream car with all the features I wanted & more. 🙂
Shareena Housey was one of the greatest helps in finding my first car! Her and her team did everything in their ability to get my my car. I highly recommend working with Groove Honda to get your next car! 10/10!!
I recently purchased a CPO accord from Groove Honda the staff was outstanding. Thank you to Rick, Housey and Dalon for all their help and assistance. Huge shout to Keith! By far the best Sales Manager I've ever had the pleasure of working with. If your looking for a great Car with great service I would 100% recommend swing by Groove Honda!
I have NEVER had the experience I had at Groove Honda. They are all amazing! I loved working with them. Everything was good. No hassles and no feeling of being cheated! I highly recommend Groove Honda (Prev. Freedom Honda). The vendor we work with is Anthony and Mario What a pleasure to work with. They are the best. I give this place a 10 out of 10 Thank you guys
Undrea was very patient and help a lot, excellent customer service 10 out of 10 for him and Grove Honda!!
Housey was amazing! Got me a great car at a reasonable price and was very quick and up front about everything. 10/10
I always dread shopping for and buying a new car because of pushy dealers and salespeople, but this was hands-down the best car buying experience I've ever had. Housey is a 100% honest, no pressure, work-for-you salesperson. Super happy with the deal and car I bought. I was very impressed with the entire dealership and their lack of pressure to buy. I will recommend Housey and Groove Honda to anyone who asks me about buying a vehicle.
On 26 Oct 22 I purchased new tires and had them installed on my 2018 Ridgeline at Groove Honda along with other required maintenance. The pricing was excellent and the service was superb. The Service Advisor (Alison Vigil) went out of her way to insure that every aspect of my visit was handled professionally and competently. She was a true pleasure to work with. At the end of the day, I was also surprised to see that the truck had been washed and cleaned inside/out-no charge. What a great first experience as I have just moved to Monument CO from Illinois! With ...
Absolutely the best car buying experience I’ve ever had. Eric H was phenomenal, honest, and I will be going back to him in the future.
I have NEVER had the experience I had at Groove Honda. They are all amazing! Loved working with them. My husband traded his Honda Ridgeline in for a CRV. Everything went smoothly. No issues or feeling of being duped. No walking away and coming back with a figure. I always hated that! So, I am excited to turn my lease in (2020 Pilot). I’m actually excited to go back to Groove and test drive the Passport. I very highly recommend Groove Honda (Prev. Freedom Honda). The salesman we worked with is Dalton. What a delight to work with him! He ...
Great experience. We came in to buy an Acura. Housey did a good job explaining the features. Great to do business with them.
Eric Holt was a great help. I had another dealership kept delaying the vehicle I deposited that I needed to start my new job. Came here as a last hope for help. Eric was able to help and get me into a new vehicle that day. Honestly he was a person who actuality wanted to help.
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
Dalon was friendly and knowledgeable. He helped us find the perfect car. Keith worked with us to make the deal happen. The car was extremely clean and we recommend Groove Honda to anyone searching for their new ride.
THE PIE IS ALWAYS VERY GOOD, CONSISTENT BUT MOST OF ALL THE STAFF ROCKS!! LIKE FAMILY
Housley sold me the perfect car. This after visiting every new car dealer in the city. She made it fun and was so professional. It was a no stress event. My first Honda and I am very pleased
The installation of the sop door guards door molding went very well thanks to Jason the shop tech.My 2016 CVR EX never looked better. Thanks to Jona in parts for locating the right parts. And a super shout out to Derek Duerr my service advisor who made sure my wife and I were comfortable(after a 200 mile trip) and got us in and out very quickly. Thanks to Groove Honda and be assured our next new Honda will be purchased here.
Shareena housey was awesome! She worked extremely hard to make my deal work. Not only did she listen to what my concerns where she actually worked to make me happy with my deal.
Keith and Jermy took care of me and my family, both these gentlemen made sure we were all set and we walked off the lot happier than ever with our car purchase!
Had my Pilot serviced. Dustin, Jen and Lisa were outstanding service Advisors. Big thanks to all 3 and for the services from all mechanics involved in servicing my vehicle. Thank you.
Great service from Groove Honda on my headlight restoration as well as identifying and fixing the problem with my A/C. Everyone involved was professional and courteous.
Fast, thorough, and friendly. Very nice facility!
I have had an excellent experience buying my Honda Passport. Caezer Bachowski was so knowledgeable and patient as I drove practically every make and model. He wasn't pushy, he simply gave me the information I needed to make an educated purchase. My experience was enhanced when I needed a small service at the Service Department. Derek Duerr provided outstanding customer service and the service manager (Cindy) made sure I left a happy person. They were professional and ensured my services could all be scheduled on the same day ensuring my time was not wasted. I will definitely be a ...
James and Trey were very knowledgable on the product. Very professional and answered all of our questions.
Great experience. Fast transaction. No question about buying another car at Groove Honda in the future.
Jeremy and Mario truly took care of me! And I’m a lot would recommend sending anyone to deal w them. They tell u like it is
I had an incredible experience at Groove Honda!! From start to finish the experience was beyond simple easy no pressure. I recently lost my husband and when they found out they treated me like family. I couldn’t have asked for a more perfect experience. I need to give a special shout out to Dalon Woods the young sales person who from the moment he walked up to me was, kind, professional and extremely knowledgeable. There wasn’t a question he couldn’t answer, no pressure just wanting to help from start to finish! I would highly recommend this car ...
Absolutely wonderful service! Danny was our service adviser and was so professional!! He greeted us before we even got to his desk and took the time to explain everything to us. Danny maintained good communication with us throughout the process I and Just so appreciate it!!!
Cindy worked hard to expedite the repair process and got me into a rental for reliable transportation Car started today - they found the problem - ordered the part - have a appointment next week for the repair - Update: they were able to provide road side assistance within 30min - weren’t able to pin point what is wrong with my car but promised me it will start from now on - I guess we will see what happens… Update: Sold me a car that would not work within 2 weeks - Gave realist options for my budget - Trey
Gave realistic cars to show that fit my description and would fit my budget. Friendly experience and will return for next car purchase & needs
Went here for a cracked windshield. Although there wasn’t any service available to me for this problem at the time I went here, Derek has provided me a lot of information that helped ease my worry about my car’s problem. Thanks!
Dre in sales and Ricky in finance were awesome to work with. Anyone looking for a new car, I would highly reccomend working with either of them.
Angelo was the best car salesman we have ever worked with. He was very attentive but never pushy. We shouted up close to closing but was kind enough to stay and help us finalize the sale of our vehicle. I would definitely recommend Angelo and Groove Honda!
I was having issues with my cruise control on a road trip and after stopping at 3 different Honda dealerships that just made excuses as to why they couldn’t clear the codes, they explained that they knew it wouldn’t work, but they still gave it a shot for me anyways. The fact that they didn’t give me a no like the others really made my day, even if it didn’t fix the issue immediately. Thank you Jeff and Dylan for doing what needed to be done to make the customer happy! <3
My wife and I just bought a car from this dealership yesterday and had a great experience throughout the entire process. James was a wealth of knowledge and help and Mario was quick and efficient on the finance side of the house. Thank you to the team at Groove Honda for getting us set up with a great vehicle!
Everyone I interacted with was professional and made getting my new Odyssey within the time crunch I had happen.
Angelo waved us down from the door. He was extremely respectful of our stated needs and limitations. Didn't bother to show us anything we would have no interest in. He was able to pin down the perfect car for us almost immediately. I was in and out of there in about an hour ( had pre-approved loan.) Thanks so much Angelo!!
They are always helpful when I go there Friends too
Great service EXCEPT I asked for 50/50 on my oil change like I've always had and they took it upon themselves to switch my to full synthetic oil. Price change of $39.99 - $59.99. All they offered is 10% off for their mistake. Now I'm stuck forever more at the higher price. That SUCKED!!!!
Very freindly and knowledgeable. Loved seller Angelo.would recommend him to freinds. Will be back.
Excellent and Professional service. Sam Ferrick listen to our needs and he made it possible. All the process was smooth and easy. I will recommend this Honda dealership 100%. THANKS SAM FERRICK
Great service every time!! Thanks Danny!
Great job on extending the life of our 2012 Crosstour! Accurate estimates/pricing & completion time. Many thanks to Daniel B. for the great service & support!
Solid work from some solid engineers. If for some reason anything goes wrong, they will set you up with the nicest rental for free.
Fast service, the lobby is huge and it’s always been clean when I have been in.
Great service and made the whole process very simple. All I had to do was drop my car off and pick it up.
Always friendly and speedy service. I bought my car here and always bring it back for any type of service!
Dylan was excellent and helpful. He answered my questions patiently. My car was checked and serviced more quickly than I expected.
Excellent customer service and good service on my car and it was done when they said it would be.
The service was fast and friendly. I forgot the name of a person who helped me. He was the best. My previous experience with this company was not good.
Made the task of buying a new car as painless as possible and got the best trade in value possible.
Chris Burris, service advisor, was great, friendly and helpful. I was very appreciative that he took such genuine, sincere care and concern.
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Our customer testimonials offer a great viewpoint of what some of our past customers think of the services offered here by our staff members at Groove Honda in Colorado Springs, CO. We offer a variety of services that range from sales, finance, and vehicle service. We want to make sure you get the best experience possible when shopping for your new or used Honda near Parker, CO. Visit the dealership today near Denver, CO to experience all of the services we have to offer.