Customer Testimonials
James S. was very friendly and had all the correct information.
My wife took her car for service and found a new one she liked even more. Purchased the new car had some add ons installed at a later date. Took new car to get the additions put on and when we got there found it would take longer than previously planned. Dealership gave us a loaner car and said we could get our car back in 48 hours( due to curing of protective film). Took loaner back when our car was ready and Derek our service advisor greeted us did a pre inspection of our car before turning back over to ...
I traded in my Subaru WRX for a daily. Lakai and Anthony did amazing helping me find the type of car I was looking for as a daily commuter car and were very patient with the paperwork hurdles we had. They understood my emotional hesitation as it was my first car and had an emotional attachment. They let me say goodbye to my car one last time. Amazing guys, great communication, patient, would definitely buy another car from them in the future.
I just got my Type R serviced with Groove Honda today and I couldn’t be more pleased. The team that helped me was top tier and I wish I caught their names. The Type R genuinely feels amazing after the service. 10/10 I will be going back again.
Unmatched Service and Expertise - Thank You, Lisa at Groove Honda! Recently, I had the pleasure of interacting with Lisa at Groove Honda regarding an issue with my stereo code in my 2005 Honda CR-V. From the moment I reached out, Lisa's exceptional service, expertise, and genuine kindness shone brightly. Her approach to customer service is nothing short of phenomenal. She not only addressed my issue with remarkable efficiency but also showed a level of patience and understanding that is all too rare in customer service today.
One of the techs forgot to put the two brake caliber pins back in my wife's calipers after a longer list of repairs were performed on her truck. Understandably, I was beyond upset as this oversight could have caused her, my mother in law and two pure bread champion show dogs injury and/or a lot of unnecessary mechanical damages if I didn't catch it before she and my family drove 24hrs cross country a few days after the service was performed. They still get 4 stars because we've always used them in the past without any issues, ...
Go see Anthony! I recently visited this location after several weeks of car searching. Of all the salesmen I’ve met. Anthony was the most knowledgeable and inviting. Unfortunately, their delivery didn’t match my time schedule so I ended up picking up my Ridgeline somewhere else, however, he was upfront, honest, & willing to help even though my schedule forced me to take my business elsewhere.
Friendly professional kind
When I walked through the doors at Groove Honda, I never dreamed I would leave with a brand new car. The team there went above and beyond the call of duty and I am very grateful to them. I’d like to thank Reyes and Mario in particular for helping me! If you’re in the area, this is the place to go! The customer service is fantastic and they work hard to get you in a vehicle at a fair price! Dealerships around the area should follow their example in honesty and fairness (looking at you McCloskey Motors, you ...
The service and sales dept here is great. I didn’t buy anything but had my car serviced at their facility for a free recall and they treated us like family. After hours sales associates helped coordinate with the service dept as they were closed for the day. Even delivered our car so we could get the kiddos to school the next morning when we were late to pick it up. Highly recommend these folks. Thanks!
I was dreading taking my 80 year old parents into a car dealership to downsize their Toyota Sequoia. We found our way to Groove Honda, and Andrew and the sales team were amazing. They gave us amazing value for our trade, and a great price on a new Pilot. The buying process was quick and easy. When it's time for another new vehicle, we'll definitely be coming back.
Always great support from the Groove Honda service department, especially Dylan. Recently had some warranty work done on my 23 Honda Odyssey that required some in-depth analysis to get right. Dylan provided daily updates and the great service department fixed the tough issue perfectly. Huge thanks!
Really enjoyed working with this dealership when purchasing my new SUV. Buying a car can be very stressful and high pressure. Miguel provided the best GENUINE customer service. That's extremely rare in such a fast paced industry. I felt super special and he made sure I was able to drive away with the exact car I wanted after a month of searching for it. Thanks Miguel! Shout out to Mario in the finance department as well! Thanks for the extra time (and sense of humor) explaining everything to me in the final steps.
We had a smooth first time experience the staff was professional and Miguel was there from start to finish got us an amazing deal
Ask for James!! The super tall guy! So easy and super helpful to work with. Made buying a car easygoing and always wants to make sure your needs are met!
Friendly and helpful staff.
Impressed that a dealer has the customers best interest. Always felt they suggested the best options.
Worked with James Swain on our search for a Honda Odyssey. James was amazing. Very friendly. No pushy sales. Very patient. Very knowledgeable about all Honda models, as well as other vehicles in the "family hauler" category. He helped us through the pros and cons of each option, with a genuine understanding of our wants and needs. I'd highly recommend James for anyone in the market for a Honda!
Super nice staff. Beautiful waiting room.
Easy checkin. Good communication.
Buying from this dealership was the best car buying experience of my life. From the initial interaction with the internet sales person, Amy, the experience was professional and attentive. My sales person, Dre Hutchinson, was patient and knowledgeable, answering my questions with candor while being a relatable human. The finance manager, Mario Martinez, was also straightforward and willing to explain things clearly, as well as providing time/space for me to think through the choices being presented. Not once did I feel rushed or pressured. The manager, whom I negotiated with, I felt was very fair and transparent (the amount ...
Nice people to work with! Staff is helpful and friendly! Work was done promptly and accurately! Great Dealership!! Thanks!! I will come back when it is time to buy a new car!!
We haven't purchased too many vehicles, but I can say the team here is awesome, freaking awesome. Drew and everyone involved with finance were amazing. Zero pressure and went above and beyond, let us drive 3 different vehicles because we weren't sure exactly what we wanted or if we wanted a Honda. But sure enough, the wife found one she loved and they had great deals (as far as dealerships are able). Worked with us and it was very quick. Amazing experience. Please give them a shot you really won't regret it.
Really good experience. Our salesmen Keith and Trey were positive and knowledgeable but the highlight of the experience was the finance manager Dylan who was a straight shooter. We left with a brand new CR-V Hybrid and couldn’t be happier. Really good car buying experience that is much better than a couple other places we went to in town or have bought from.
Just had the best service experience here ever. They did above and beyond with the service on my car. Helped me out with a couple minor issues and didnt charge extra... keep in mind that this was the 100k mile service so i was spending over $2,000 anyway for just regular required maintanence items on the car, and the items they did without charging extra were very appreciated by me because they didnt run the bill up even more than it was already at. I used to do my car service here when it was freedom and I was never impressed (...
Overall a great first buyer experience! I bought my first car from these guys and they were really nice and patient throughout the entire process, which was a nice change of speed from the other dealers I had been to in town. Mario was also very great and transparent throughout the entire financing process, which was ideal! I had relatively to no information about financing a car, and thanks to him I was able to lock in an affordable rate. S/o Reyes too, from the beginning of the entire process he was very patient, as well as personable and ...
After the air conditioner malfunctioned due to a manufactures mistake, I went to Groove Honda and Danny (service tech) took great care of my vehicle as he always does. Danny is very professional and takes excellent care of his customers and expedites their repair needs. This is the "go to guy" when you have a problem. Thanks Danny for your help.
Groove Honda definitely surpassed my expectations, I was just looking around when suddenly I saw JJ outside next to the curbside, he introduced himself nicely with an amazing attitude and started talking to me. Literally JJ was outside when I drove in the parking lot, and a few minutes later I was test driving a car. JJ worked with me so nice that I ended up getting my new Accord, who ever read this post ask for JJ when visiting this dealership you will not be disappointed!!! JJ Keep it up!!!
Big thank you to my salesman who recommended me tire and wheel protection Dennis. I towed my car in from hitting a massive pothole and the service advisor Bobby went back an forth submitting the claim and got me new rims and tires on my SUV ! The great service was stress free!
Excellent and stress free car buying experience. The team at Groove Honda is honest, upfront, and fair in both the trade value and new vehicle price. Highly recommend the team at Groove Honda!!!
Bought my first car at Groove Honda and Miguel was super great and helpful during this process. He is very knowledgeable and made me feel confident in my decision! I would highly recommend this dealership to anyone looking to buy a new car.
Groove Honda gets it right. I’ve been going to Groove Honda since I bought my CRZ years ago. Groove Honda has been doing great routine maintenance for years now. Recently, my transmission had to be replaced. After one failed attempt to replace the speed regulator, which they initially thought was the issue, they knew I’d need a transmission replacement. My handler Ali (aka Alison), helped me walk through the process. They offered me a rebuild with 60K for under $4,000, warrantied for 12,000 miles; or a certified Honda rebuild for under $8,000, warrantied for 24,000 miles. Considering the car has almost 130,000 miles, ...
Good service. Good service advisor.
Cindy helped me get my Honda Fit get repainted under warranty. I bought it new back in 2018 and it wasnt til 2023 that it got repainted. She helped me get a second batch of paint and get a rental car as well, all for free to me. Very good place! I've also gotten basic service done here and they've always done a great job at a reasonable price.
My husband and I are really happy with our experience with Groove Honda. Buying a car is stressful, and our experience wasn’t without stress. We ended up having to return the car after a week of having it, and they put us into another model with more appropriate features the same day. Jeremy, the GM, really puts in the legwork to make sure you’re satisfied. The sales folks and finance staff were great also.
Very good service department, they may take a some time to do it but nonetheless they do a good job and address the repairs needed in great detail, a couple overcharges but they get you out fresh and try to drop the price some, the service is very helpful and nice as-well
Bought a used 2020 Honda CRV from Eric. Financing was a smooth process and they worked hard to make a deal I could afford. I would go back again.
Walter from Groove was awesome. They bought my car and made the process smooth and easy. Thanks guys!
I am making this review, because as of today I have gained a new appreciation for this specific Honda dealership. I brought my vehicles to this dealership for years, they were always honest, they always were friendly, and they always took responsibility. This is also a MAJOR shout-out to Troy because she does a fantastic job at running her service department. Whenever their technicians accidentally cause a damage or a messup, she fixed it, didn't question it, never argued about it. Just looked at it and got it settled. I obviously was not the type to blame something on ...
My wife and I came in looking for a used car. The salesman that helped us out was Walter. He was very nice, professional, and very helpful. Ultimately, they didn't have what we were looking for, but Walter kept looking for something that fit what we wanted, and even pointed us in the direction of a couple other dealerships that specialized in used cars. We wound up getting a nice used car from somewhere else, but the courtesy and professionalism of Walter was refreshing. We would absolutely recommend this dealership to anyone looking for a good car, and great ...
I recommend James Swain. Knowledgeable and helpful, not a loud, pushy stereotype of the business. We bought a vehicle at Groove Honda exactly because of him. Looked at several other dealerships prior to Swain and Groove. - Joe Barber (former news editor and columnist)
Straight forward and super cool people , they helped me get my daughter a Honda CRV . One of the best experiences I’ve had at a dealer in a very long time !
Our sales rep, James Swain was amazing! We were instantly sold when we saw the new Honda CR-V. James took his time to explain every little detail, this man definitely knows his cars inside and out! He made sure we went home knowing all of the important features and how to work them. This has been by far the best car buying experience I've had. Mario was also wonderful, he ensured we received fast and speedy service. I would gladly go back to Groove Honda to purchase my next vehicle! 10/10, highly recommend their services.
I enjoyed my experience. This was my first time buying a vehicle at a dealership and although the process was long, I didn’t ever feel pressured into buying. James did an excellent job showing me the vehicle, answering any questions, and just talking when we needed to wait. Ricky in finance did a great job clearly explaining things and assisting me with securing a reasonable rate.
Trey and Danny are awesome! They treated me with respect, and always explain everything in detail. Trey recently sold me a 2023 Crv hybrid sport, and I’m very happy with the vehicle and service! A+ all the way! Ronald Marquis
We bought a brand new Honda CRV. We can’t thank Angelo enough for all his expertise and help before and after buying the car. It’s such a pleasure dealing with a company and representative that doesn’t apply pressure to buy. We definitely would buy again and highly recommend Groove Honda
My family's go to service shop. Great staff that care about you and very reasonable pricing. Thank you Groove Honda.
Danny has always been a great help to my wife and I. Always very professional and always willing to help. I highly recommend him. As a military retiree., it’s nice to know people care ! Ron Marquis
5 star dealership from top to bottom. Mario and Trey are incredible at what they do and can't recommend them enough
Working with Mario was a pleasure. He did an amazing job making the whole financing process quick and easy and got me out of there in my new car feeling very happy. Can't recommend his services enough
Trey is a fantastic salesman to work with. I left the dealership happy and can't recommend his services enough
I love this dealership. They have been so nice and professional. Always helpful and do everything they can to make their customers happy.
Excellent Honda Dealership with great customer service and service center.
Recently brought in my civic here for some service after another shop did a less than ideal job. Can’t recommend them enough. Derek was thorough and honest. Super friendly and easy to work with. Everything is fixed and for a very fair price. They also washed my car after the job which i thought was awesome haha. Thanks to Derek and Groove Honda for the great service. 5 stars for sure.
Today I had the pleasure of working with Angelo and Mario. Their professionalism is unmatched as well as their attitudes that favored family instead of me doing business. They both went out of their way to make sure my daughter and I got into the RIGHT vehicle. Their personalities alone makes me wanna buy a dozen cars to just do business with them. Overall, my experience was STELLAR and I will do business here again.
Just leased a Honda pilot and had quick and easy experience. Ask for Shareena Housey, she is extremely helpful, cool, and not pushy like the usual sales person. Housey will take care of you and get in you a new Honda for a good price!
Clean, well-lit, and comfortable, and my service advisor was great. This was my first visit, and it’s very likely I’ll return. The only reason I didn’t provide five stars was because there was no coffee/food stand, manned by a person—I was expecting that, and was a bit disappointed.
I had a great used car buying experience at Groove Honda! I highly recommend salesman Angelo Martinez!
I want to give a shout out and huge kudos to the service manager whose name escapes me at the moment(sorry!) and to Dustin from service as well. They have gone above and beyond to help me when the dealer I originally bought my car from screwed me BIGTIME!! They did over 5K worth of work on my car AND got the shady dealership to pay half of the repair cost so it only cost me a little over 2K!! Then, when my new battery of only 4 months crapped out on me, Dustin and crew did all of the ...
I bought my 2021 Accord there and James Swain is my salesperson. He is helpful, friendly and attentive. And I have always had a great experience in the service department.
I called their service department to ask about an appointment to get the stereo reset in my Civic, and to my surprise Lisa walked me through getting the code and doing it right over the phone. This was so convenient as I had a sick toddler at home and didn't have to leave the house. Really appreciate her taking the time to be so helpful.
Angelo and the crew at groove Honda were awesome. They made the car buying experience stress free. I would definitely recommend and buy from them again.
I sincerely enjoyed my experience with Groove. They all were extremely pleasant to deal with and professionals. It was well worth the drive to by past Pueblo to Springs. Special shout out to James, you made my day. Keep up the awesome service!
Sales Manager Keith. Please change your approach to sales. You are a good guy, but the condescending sales tactics won’t work long term. You have a million new cars on that that lot. Moving a 2016 car for 2k less isn’t going to break the bank. Do better brother. This review is coming from a place of love.
I traded in my jeep Renegade for a 2021 civic sport hatchback and I LOVE IT!!! Thank you to Housey for showing me around & for the rest of the team as well for helping us out with the financial process ❤️ I’m very happy with the quality of my visit and will definitely be back in the future!
Dillion at Honda was amazing with communication when it came to making decisions about my car. He was incredibly kind and even came in on his day off to finalize things so I could get my car back sooner. Grateful for wonderful service!
I just want to share what a great experience I had bringing my vehicle in for service when another dealer was unable to resolve the issue with my vehicle! You all had no issue at all. Gosh, you guys are great! Thank you especially to Danny and Cindy for going out of your way to make it such a pleasure doing business with you! We drove from Parker because we had been referred by another customer and it was it worth the drive. I look forward to seeing you in the future! You're the best in the west! Thank ...
Had a great experience start to finish 🚙 at Groove Honda. Angelo, John, Dylan and Keith were all kind, helpful and courteous as I navigated through my purchase. Highly recommend!
They made it happen, with like NOTHING to work with. Literally all to get me in my dream car. So happy I ended up stopping in. I got my dream car with all the features I wanted & more. 🙂
Shareena Housey was one of the greatest helps in finding my first car! Her and her team did everything in their ability to get my my car. I highly recommend working with Groove Honda to get your next car! 10/10!!
I recently purchased a CPO accord from Groove Honda the staff was outstanding. Thank you to Rick, Housey and Dalon for all their help and assistance. Huge shout to Keith! By far the best Sales Manager I've ever had the pleasure of working with. If your looking for a great Car with great service I would 100% recommend swing by Groove Honda!
I have NEVER had the experience I had at Groove Honda. They are all amazing! I loved working with them. Everything was good. No hassles and no feeling of being cheated! I highly recommend Groove Honda (Prev. Freedom Honda). The vendor we work with is Anthony and Mario What a pleasure to work with. They are the best. I give this place a 10 out of 10 Thank you guys
Undrea was very patient and help a lot, excellent customer service 10 out of 10 for him and Grove Honda!!
Housey was amazing! Got me a great car at a reasonable price and was very quick and up front about everything. 10/10
I always dread shopping for and buying a new car because of pushy dealers and salespeople, but this was hands-down the best car buying experience I've ever had. Housey is a 100% honest, no pressure, work-for-you salesperson. Super happy with the deal and car I bought. I was very impressed with the entire dealership and their lack of pressure to buy. I will recommend Housey and Groove Honda to anyone who asks me about buying a vehicle.
On 26 Oct 22 I purchased new tires and had them installed on my 2018 Ridgeline at Groove Honda along with other required maintenance. The pricing was excellent and the service was superb. The Service Advisor (Alison Vigil) went out of her way to insure that every aspect of my visit was handled professionally and competently. She was a true pleasure to work with. At the end of the day, I was also surprised to see that the truck had been washed and cleaned inside/out-no charge. What a great first experience as I have just moved to Monument CO from Illinois! With ...
Absolutely the best car buying experience I’ve ever had. Eric H was phenomenal, honest, and I will be going back to him in the future.
I have NEVER had the experience I had at Groove Honda. They are all amazing! Loved working with them. My husband traded his Honda Ridgeline in for a CRV. Everything went smoothly. No issues or feeling of being duped. No walking away and coming back with a figure. I always hated that! So, I am excited to turn my lease in (2020 Pilot). I’m actually excited to go back to Groove and test drive the Passport. I very highly recommend Groove Honda (Prev. Freedom Honda). The salesman we worked with is Dalton. What a delight to work with him! He ...
Great experience. We came in to buy an Acura. Housey did a good job explaining the features. Great to do business with them.
Eric Holt was a great help. I had another dealership kept delaying the vehicle I deposited that I needed to start my new job. Came here as a last hope for help. Eric was able to help and get me into a new vehicle that day. Honestly he was a person who actuality wanted to help.
Working with Groove Honda has been an awesome and smooth experience, they brought a GMC from Denver for me to purchase coming from Pueblo. Angelo took great care of me along with Mario in the back. They truly showed they cared about their customers, hustled on the deal, chatted with me while I waited. Over all a much better experience working with him and the crew at groove! 10/10 recommendation for Angelo!
Dalon was friendly and knowledgeable. He helped us find the perfect car. Keith worked with us to make the deal happen. The car was extremely clean and we recommend Groove Honda to anyone searching for their new ride.
THE PIE IS ALWAYS VERY GOOD, CONSISTENT BUT MOST OF ALL THE STAFF ROCKS!! LIKE FAMILY
Housley sold me the perfect car. This after visiting every new car dealer in the city. She made it fun and was so professional. It was a no stress event. My first Honda and I am very pleased
Shareena housey was awesome! She worked extremely hard to make my deal work. Not only did she listen to what my concerns where she actually worked to make me happy with my deal.
Keith and Jermy took care of me and my family, both these gentlemen made sure we were all set and we walked off the lot happier than ever with our car purchase!
Had my Pilot serviced. Dustin, Jen and Lisa were outstanding service Advisors. Big thanks to all 3 and for the services from all mechanics involved in servicing my vehicle. Thank you.
Great service from Groove Honda on my headlight restoration as well as identifying and fixing the problem with my A/C. Everyone involved was professional and courteous.
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Our customer testimonials offer a great viewpoint of what some of our past customers think of the services offered here by our staff members at Groove Honda in Colorado Springs, CO. We offer a variety of services that range from sales, finance, and vehicle service. We want to make sure you get the best experience possible when shopping for your new or used Honda near Parker, CO. Visit the dealership today near Denver, CO to experience all of the services we have to offer.